How do I pay for my order?
We accept two online payment methods, either debit or credit cards, or PayPal. You will be redirected to the PayPal login page if you choose the PayPal option.
    Can I use my credit card to pay through PayPal?
    Yes, you can select the PayPal option and enter your credit card information to complete the transaction.
      How secure is my online order?
      When using debit or credit cards or PayPal for online shopping, all your information is directly sent to our payment channel provider's (PCI-compliant) network, where your debit or credit card and transaction will be authorized and approved. Your sensitive information such as card number is not sent or stored on our servers.
        Are there any hidden fees for my order?
        Besides the product prices charged on this website, there are usually external costs, namely taxes. The fee amount depends on local country policies and is collected by local payment channel providers, not by Cellphone Location. You will need to pay this fee, and the final payment amount will be displayed on the result page when you make the payment. For paid subscriptions, they are explained clearly on the homepage.
          How do I track my order?
          After you have successfully paid and subscribed to Cellphone Location, order details and account information will be sent to your email in electronic form. Please check your email.
            When does my subscription become effective?
            Your subscription will become effective immediately after you have successfully paid, and you can access all the features included in your subscription plan.
              How do I cancel my subscription?
              You can cancel your subscription plan at any time. After logging in to your personal account page, click the "Cancel Subscription" button, and your cancellation will take effect from the next billing date and your subscription for the current month will still be active and available for use.
                What if I want a refund?
                If the service has not been used or executed before the end of the billing cycle, you can request a refund. If a service has been executed within that month, it cannot be refunded. If it has not been executed and you have complied with the terms, you can apply for a refund within 14 days from the transaction date. If you want a refund, please click this link for details: https://www.cellphonelocation.net/cancel-subscription
                  How do I contact the Cellphone Location team?
                  If you cannot find the answer you need in our FAQs, you can contact the Cellphone Location team anytime as we are available 24/7. Please email us at support@cellphonelocation.net.